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We accept UPI, credit and debit cards, netbanking and wallets through Razorpay. Cash on Delivery is also available on eligible PIN codes.
Yes, every order includes an invoice. If you need your GST number on the bill, add it in the order notes at checkout.
You can cancel any time before dispatch for a full refund. To change items, cancel and reorder. Contact support with your order number as soon as possible.
Shipping is free on every order across India.
Orders are dispatched within 24–48 hours and usually delivered within 3–5 business days after dispatch. Remote areas may take a little longer.
You'll get a tracking link by email when your order ships. Account holders can also track from My Orders.
You can request a return within 7 days of delivery for damaged, defective or wrong items, in original condition and packaging. Please share photos/videos of the issue when you contact us.
Once your return is approved and received, a full refund to your original payment method is processed within 3–7 business days. COD orders are refunded by UPI/bank transfer.
Products carry the manufacturer's warranty where applicable. For any manufacturing defect, contact us with your order number and we'll help with a replacement or refund.
Product pages list compatibility guidance. If you're unsure, message us with your camera and lens model and we'll confirm before you buy.
Yes. Every product is checked before dispatch and ships with an invoice. If anything arrives damaged or not as described, we'll replace it or refund you.
Yes. For bulk or recurring orders, write to contact@photomax.in for a quote and business pricing.